Privacy Policy – Oleioshopz.in
1. Introduction
This Privacy Policy explains how sonar esolutions LLP (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website oleioshopz.in.
By using our website, you agree to the terms in this policy and to Indian laws related to data protection and privacy. If you don’t agree, please don’t use our website.
2. What We Collect
We collect your personal data when you:
Sign up or register on the website
Use our services
Share information with us
Information may include your name, contact details, address, date of birth, payment info (with consent), and documents for ID/address proof. We may also collect behavior and usage data when you interact with the site.
3. How We Use Your Data
We use your data to:
Provide and improve our services
Process orders and transactions
Communicate offers and updates
Prevent fraud and ensure security
Comply with legal obligations
You can opt out of marketing messages if you wish.
4. Sharing Your Data
We may share your information with:
Our group companies and partners
Sellers, logistics, payment, and service providers
Government agencies, if required by law
We do not take responsibility for third-party privacy practices. Always read their policies before sharing information.
5. Security
We use standard security practices to protect your data. But remember, data transmitted online is never 100% secure. Please keep your account details (like passwords) safe.
6. Data Deletion and Retention
You can delete your account anytime from your profile or by contacting us.
We may delay deletion if there are ongoing issues (like pending orders or disputes).
We only keep your data for as long as necessary or as required by law. Some data may be kept in anonymous form for analysis.
7. Your Rights
You can access, update, or correct your personal data through your account settings.
8. Consent
By using our site or giving us your information, you allow us to collect and use it as described.
You also agree that we may contact you by phone, SMS, email, or messaging apps.
You may withdraw your consent by writing to our Grievance Officer.
9. Updates to This Policy
We may change this policy from time to time. Check this page regularly for updates. We’ll notify you if the changes are significant, as per legal requirements.
